Your name will not appear on the message card. However, if the recipient calls us to inquire who sent the gift, we will tell them. Please note the message printed on cards is transferred directly from your online input. If you make a typo, it will appear exactly as you wrote. We do not change your spelling or punctuation.

Organize the information first by date to be shipped and then by item wanted as well as the names and addresses. We suggest you compile your list and fax it to us at 212-807-7993 or email to witchservice@fatwitch.com. Click here to see what information we need from you. And, we can also email you a spread sheet for your easy input. Ask us at witchservice@fatwitch.com for the spread sheet. We can email or fax it to you.

• Yes, you can order online for store pick-up. Follow the steps at checkout to setup a pick-up. Fat Witch Bakery store is located inside Chelsea Market and we will email you once the order is ready.
• You may also call in your order. We will let you know the time we can have it ready for you at our Chelsea Market store or our production site in East Harlem.
• For store pick-up location, you must call 212-807-1335 and let us know what you would like to order.
• Our store is located inside Chelsea Market, 75 Ninth Avenue, between 15th and 16th Streets in Manhattan.
• If you would like a messenger service to pick up your order, you must make the arrangements. If something is not picked up, we will contact you.
• Fat Witch Bakery does not hand-deliver.

We process orders as we receive them. All orders will be shipped at the next available ship date. If orders are placed later in the day or during closed hours, orders will be shipped the next business day.

Yes, we often do. The best way to know the current discount is to receive our newsletter. You can opt-in to receive our newsletter at the bottom of the HOME page. Also, we announce on social media about special deals.