Refund policy

1. WHAT IF I'M NOT SATISFIED?

We stand by our products. We use the best ingredients and bake in small batches. If you are not satisfied with our product, please notify us and we will refund your money. If there is a special problem, we may request that you ship the product back to us at our expense.

2. WHAT IF THE PACKAGE DOESN'T ARRIVE?

Address labels are generated straight from your online order. What you input online will be transferred directly onto the US Post Office label and the FedEx label. If you provided an incorrect address or the package is refused by the recipient and the package is returned to us, you will be notified. We will not refund your money. If you want, we will provide new brownies at 1/2 price, however, you must pay the full price on shipment costs. If for some reason Fat Witch Bakery created the label and made an error on the package, we will either refund your entire cost or ship a new package with freshly baked Witches at no charge to you.